How can I purchase bowl tickets? Stanford Football ticket buyers had until Thursday, December 6, at 12:00 p.m. PT to submit Bowl Ticket Applications. NOTE: The deadline for current ticket buyers to request priority Rose Bowl tickets has now passed. Current ticket buyers may still request Rose Bowl tickets ONLINE, but engagement will not be considered during the seating process.
To learn more about how bowl seating is assigned, click here.
Subject to availability, public sale of Rose Bowl tickets will start on Monday, December 3, at 9:00 a.m. - ONLINE ONLY.
Student (Red Zone) tickets go on sale online only starting Wednesday, December 5, at 9:00 a.m. PT. The deadline for students to purchase Rose Bowl tickets is Monday, December 10, at 12:00 p.m. PT.
For complete information about Rose Bowl tickets, read this blog post.
I chose Will Call as my ticket delivery method. When and where may I pick up my tickets? Ticket applications submitted after December 11, at 12:00 p.m. PT must be picked up at the Stanford Stadium Ticket Office or at one of several Will Call sites in the bowl city. Photo ID is required to claim tickets.
Student tickets will not be mailed. Students must pick up their tickets at will call in Los Angeles on Sunday, December 30 and Monday, December 31 from 9:00 a.m. - 5:00 p.m. at the JW Marriott at LA Live, or on game day at the Rose Bowl (outside of Gate A) between 9:00 a.m. - halftime. Student wishing to sit as a group must pick up tickets together at the advance will call located at JW Marriott at LA Live. Student group seating will not be accommodated on game day. Additional details will be sent to students by email.
Will Call ticket pick up at Stanford Athletics Ticket Office The ticket office will be open every day during the month of December from 9:00 a.m. until 4:00 p.m., except for December 23-25.
Will Call ticket pick up in Los Angeles Sunday, December 30 9:00 a.m. - 5:00 p.m. JW Marriott at LA Live Studio 1 (located on 2nd floor of hotel)
Monday, December 31 9:00 a.m. - 5:00 p.m. JW Marriott at LA Live Studio 1 (located on 2nd floor of hotel)
Tuesday, January 1 9:30 a.m. - Halftime Rose Bowl - outside of Gate A Please note: A photo ID is required to claim tickets.
How are bowl seats assigned? Bowl seating will be assigned based on a customer's level of engagement with Stanford Athletics and Stanford University, and stated price level preference. Tickets are subject to availability. To ensure that your level of engagement is considered during the seating process, ticket buyers must log in to their existing tickets account by the Priority Order Deadline to request tickets. If you do not log in to your account, we cannot give you credit for your previous engagement with Stanford when seats are assigned. To learn more about the bowl seating process, click here.
Engagement with Stanford will be considered during the seating process for all tickets purchased by the Priority Order Deadline on Thursday, December 6, at 12:00 p.m. PT.
A person's level of engagement is based on the following criteria:
Years of season ticket purchase for all season-ticketed sports
Stanford alumnus
Former Stanford student-athlete
Volunteer service on an athletic or university board
Lifetime gifts to the athletic department
Lifetime gifts to the university
Annual gifts to the Buck/Cardinal Club
Bequest intention to Stanford Athletics
What seating sections will be allocated to Stanford fans? The Rose Bowl Game provides Stanford with approximately 32,000 tickets to sell to fans at prices set by the Rose Bowl Management Committee. Approximately two thirds of our allocation is located in the two end zones ($150) and one third on the east sideline ($185).
I want to sit with my friends at the bowl game. How can we ensure we will be seated together? Seating multiple accounts is extremely difficult given the demand for this game. The best way to do this is to place all tickets (you may request up to 10 tickets) under one season ticket holder's account.
Single orders will always be placed together (i.e. we will not break up one order of four seats into two pairs in different locations unless availability absolutely forces us to).
I already requested bowl tickets and would like to request more. How do I add tickets to my order? To add more tickets to your existing ticket order, call the Stanford Athletics Ticket Office at 800-STANFORD and ask for a sales representative. Adding tickets to your order cannot be done online. You may request additional seats until the priority deadline, Thursday, December 6, at 12:00 p.m. PT.
Keep in mind, the maximum number of tickets you may request is 10.
Are handicap seating and parking available for bowl games? Yes. By law, stadiums must offer handicap seating in every price point. If you require handicap amenities, please note your seating preference on your request for bowl tickets and parking.
My bowl ticket request confirmation shows my charge is $0. Why is that? If you submitted your bowl ticket request before Stanford's Rose Bowl berth was announced, you were set up for deferred billing. This means that your credit card would not be charged until after Stanford's bowl game was announced. However, your "spot in line" was solidified.
How do I check if my bowl ticket request was received? Log in to your online tickets account. Once logged in, to the right of the page, select the "View Order History" link. If you believe you submitted a request and do not see it in your order history, please call the Stanford Athletics Ticket Office at 800-STANFORD. Please have your account number ready to expedite service.
I did not receive an email confirmation of my bowl ticket request. What should I do? Log in to your online tickets account. Once logged in, on the left side of the page under "My Account" you may verify the most current email address associated with your account. If the email address listed is current, please call the Stanford Athletics Ticket Office at 800-STANFORD. Please have your account number ready to expedite service.
Are there refunds or exchanges on bowl tickets? No, all sales are final.
When can I expect my tickets to arrive? Ticket applications submitted by Tuesday, December 11, at 12:00 p.m. PT, are eligible for shipping to home* addresses. Tickets will be shipped via 2-day FedEx on Monday, December 17. A confirmation email will be sent on December 17 with shipment tracking information.
Ticket applications submitted after December 11, at 12:00 p.m. PT must be picked up at the Stanford Stadium Ticket Office or at one of several Will Call sites in the bowl city.
*NOTE: tickets will not be shipped to a Post Office box. If your address includes a Post Office box, you must contact the Stanford Athletics Ticket Office (800-STANFORD) or email athletictickets@stanford.edu and provide an alternate street address. Customers traveling during the holiday season should include a holiday mailing address during the application process to ensure tickets arrive on time.
Student tickets will not be mailed. Students must pick up their tickets at will call in Los Angeles on Sunday, December 30 and Monday, December 31 from 9:00 a.m. - 5:00 p.m. at the JW Marriott at LA Live, or on game day at the Rose Bowl (outside of Gate A) between 9:00 a.m. - halftime. Additional details will be sent to students by email.
I chose Will Call as my ticket delivery method and would like to change it to mail (or vice versa). Can I do that? Yes, if you submit your request by 12:00 p.m. on Tuesday, December 11, you may have your delivery method changed to mail. Please contact the Stanford Athletics Ticket Office at 800-STANFORD to make this change. Please have your account number ready to expedite service.
All ticket applications submitted after December 11, at 12:00 p.m. PT must be picked up at the Stanford Stadium Ticket Office or at one of several Will Call sites in the bowl city.
Will there be an official Stanford pre-game tailgate at the Rose Bowl Game? Yes, the official Stanford pre-game tailgate is presented by the Stanford Alumni Association. The SOLD OUT event will take place from 10:00 a.m. - 1:00 p.m. at the Brookside Golfcourse - Lot #2 of the Rose Bowl on January 1.
What fan events are scheduled during the week of the Rose Bowl Game? For a list of fan events, please visit the Bowl Central Fan Events page here.
The Metro Gold line has select stops in Los Angeles including Union Station. If you would like to take the Metro Gold line to the game, exit the train at Memorial Park Station in Pasadena. Follow the signs for two blocks to the Rose Bowl Game Shuttle pick-up location at Parsons. This shuttle will take you directly to the Rose Bowl Stadium.
After the game, simply reverse your route, and the shuttle will take you back to the Memorial Park station. The shuttle runs continuously from 10:00 a.m. until approximately two hours after the game.
For more information on this and other public transportation, visit www.metro.net or call (323) 466-3876.
December 27, 2012
